Deloitte partners with Spryker to elevate its digital commerce landscape

Combining Deloitte’s customer experience advisory, implementation, and operating services, with Spryker’s composable architecture, this collaboration aims to empower Indian organisations to integrate advanced functionalities.

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| October 31, 2023 , 2:36 pm
Ishita Verma, co-founder and COO at Klub, said, “We are excited to leverage Moshi Moshi’s expertise to create a multitude of opportunities to enhance our brand and customer experience on our social media." (Representative Image: Cytonn Photography via Unsplash)
Ishita Verma, co-founder and COO at Klub, said, “We are excited to leverage Moshi Moshi’s expertise to create a multitude of opportunities to enhance our brand and customer experience on our social media." (Representative Image: Cytonn Photography via Unsplash)

Deloitte Touche Tohmatsu India LLP announced a strategic alliance with Spryker, a commerce platform for commerce use cases in B2B commerce, and enterprise marketplaces.

This alliance will enable businesses to enhance their digital commerce landscape across B2B, B2C, and enterprise marketplace ecosystem. It aims to elevate efficiency and scalability, and promote innovation in a fast-changing digital and social world.

Combining Deloitte’s customer experience advisory, implementation, and operating services, with Spryker’s composable architecture, this collaboration aims to empower Indian organisations to integrate advanced functionalities. These functionalities include personalised customer experiences, omnichannel capabilities, and advanced analytics, equipping enterprises to maintain their competitive edge.

At the core of this alliance lies Spryker’s packaged business capabilities-based architecture that streamlines operations by eliminating unnecessary features and thereby simplifying e-commerce platforms.

Speaking on the collaboration, Manish Pandeya, Partner, Consulting at Deloitte India, said “Our alliance with Spryker aims to deliver a unified e-commerce solution tailored for enterprises seeking scalability, rapid go-to-market capabilities, and adaptability to evolving industry demands. Coupled with cutting-edge technology, this solution future-proofs online B2B, B2C, and enterprise marketplace initiatives.”

“This alliance uses Deloitte’s consulting and digital technology strengths, providing invaluable support to our clients on their digital transformation journeys, combining headless, API-first composable commerce, and app-based orchestration with the best solutions in the market,” he further added.

“We are thrilled to be expanding our global alliance with Deloitte to Deloitte India, as it marks a significant milestone in revolutionizing the industries of the region. Jointly, Spryker and Deloitte India are poised to unleash a new era of composable commerce capabilities that will enable enterprises to achieve their business goals,” said Boris Lokschin, Co-founder and CEO at Spryker.

“We are excited to embark on this collaborative journey, which will unlock opportunities for efficiency, scalability, and customer-centricity while shaping the future of composable commerce in the region.”

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